Support
Contact Us
Questions about billing, a payment that went wrong, or anything technical — email us and we reply to every message.
Email supportsupport@kumo.runBusiness address
PT Solusi Neural Digital
Jl. Gambuh No. 40A, Manukan
Sleman, Daerah Istimewa Yogyakarta
Indonesia
Jl. Gambuh No. 40A, Manukan
Sleman, Daerah Istimewa Yogyakarta
Indonesia
Support hours
Monday – Friday, 09:00 – 18:00 WIB
Email is monitored outside these hours for incidents.
Email is monitored outside these hours for incidents.
Already a customer?
The fastest route is a support ticket: sign in and open Support from your dashboard. Tickets are tied to your account, so we can look at your resources and billing straight away.
Before you write
- FAQ — billing, payment methods, and common questions
- Refund Policy — duplicate payments and refunds
- Terms of Service and Privacy Policy